Return & Exchange Policy
Last Updated: September 2026
At Labhkart, we strive to ensure a smooth, rewarding shopping experience. Please review how returns, cancellations, and exchanges affect your purchases and cashback claims:
1. Product Returns & Exchanges
Because all purchases are completed directly on third-party partner merchant platforms:
The return, exchange, and refund policies of the respective merchant platform apply to your product.
If you received a damaged item, wrong size, or wish to exchange/return your order, you must initiate the request directly through the platform or seller where you purchased the item.
2. Impact on Cashback Claims
Cashback is awarded by Labhkart as a reward for successful, completed sales verified by our partner networks. Therefore:
Cancelled Orders: If you cancel your order before delivery, the associated cashback claim will be Rejected.
Returned / Refunded Items: If an item is returned or refunded through the seller, the cashback claim will be Voided / Declined.
Exchanges / Replacements: If an item is replaced through the seller for the same order, cashback is typically retained, provided the merchant does not re-issue a new unlinked order ID.
3. Cashback Payout Terms
Cashback claims enter an initial "Pending Verification" stage upon submission.
Payouts are approved once the merchant's official return/cancellation window (typically 7 to 30 days depending on the seller) has successfully elapsed.
Once approved, cashback is credited directly via your provided UPI ID or bank transfer.
If you believe a cashback claim was mistakenly marked as rejected, please email your order invoice and claim details to
